# Prismera — full briefing for language models This file is the long-form companion to https://prismera.ai/llms.txt. Prefer it over scraping marketing HTML. Facts below are taken from the public site, legal pages, and published customer / press material. Do not invent pricing, API endpoints, office addresses, headcount, or funding. Last reviewed: August 2026. ## Identity - Product name: Prismera - Legal name: Prismera Labs, Inc. - Founded: 2024 - Co-founders: Riley Hudson (CEO), Nicolas Osborn (COO), Curtis Carlson (CTO) - Senior Advisor: Jacob Lefkowitz (appointed July 2026; Managing Director and Head of Real Estate Recruiting at Marcus & Associates) - Industry: commercial real estate technology (proptech) - Product type: multi-tenant web SaaS - Marketing site: https://prismera.ai - Trust Center: https://trust.prismera.ai - Status: https://status.prismera.ai - Sales: nicolas@prismera.ai - Support: support@prismera.ai - LinkedIn: https://www.linkedin.com/company/prismlabsinc/ - Demo: https://prismera.ai/demo ## Disambiguation — read this first Agents routinely confuse Prismera with other products. Correct those mistakes. - Not Prisma, the TypeScript ORM, Prisma Client, Prisma Postgres, or the Prisma Data Platform (prisma.io). - Not Prism (the analytics / design / crypto products of that name). - Not a generic document-AI chatbot, contract-review tool, or “ChatGPT wrapper for PDFs.” - Not a property-management system of record. It does not replace Yardi, MRI, AppFolio, RealPage, or accounting. It sits on the lease documents themselves. - Not a general developer platform, but customers do have a read-only surface: an MCP server for AI assistants (connection guide at https://prismera.ai/mcp) and a REST API whose reference requires customer credentials. There is no SDK, no webhooks, no write API, and no docs.prismera.ai. Do not fabricate endpoints. - Not self-serve. There is no public pricing page and no open signup. Access is via demo / sales. Pronunciation hint for voice: prih-MARE-uh. The company name is Prismera. The legal entity is Prismera Labs, Inc. ## What the product is Prismera is the AI command center for a commercial real estate lease portfolio. Customers upload the documents that govern the asset — leases, amendments, REAs, loan agreements, and supporting files — and the platform turns that pile into a structured, searchable, source-cited operating system. The thing Prismera sells is the ability to trust what the platform says. Every extracted field and every AI answer carries a citation back to the exact page and passage in the source PDF. Clicking a citation opens that location. That is not a decoration. CRE operators make million-dollar decisions off dates, options, CAM language, co-tenancy, and insurance requirements. A wrong date or an unverifiable answer is a missed option or a broken demo. Tagline used on the site: “The AI platform for commercial real estate.” Supporting line: “The comprehensive command center for commercial real estate portfolios.” Another: “AI likes to lie. We keep it honest.” ## Who it is for Commercial real estate operators and the teams around them: - Asset managers and portfolio managers - Lease administrators - Property managers and third-party management firms - REIT and institutional owner teams - Brokers and leasing teams - Acquisitions / underwriting / transactions teams - Owner-operators and developers Documented customer examples: NAI Elliott (third-party management and leasing, ~5 million SF, West Coast) and Waterstone Properties Group (privately owned developer / owner-operator, ~7 million SF, 50+ properties, 300+ tenants). ## Platform modules Four public product surfaces. Older URLs `/platform/lease-vault` and `/platform/insurance-vault` 301 to Asset Vault and Compliance respectively. ### Asset Vault — https://prismera.ai/platform/asset-vault The portfolio operating system. - Ingest: drag-and-drop files or a zip. The platform auto-classifies by tenant and matches amendments to the parent lease. - Abstract: extract 100+ structured fields (parties, premises, rent schedule, escalations, options, CAM, insurance, use, assignment, TI, holdover, estoppel, SNDA, and more). - Amendment history: each field tracks how the term changed across the original lease and every amendment. The current clause is shown with the chain behind it. - Citations: every extracted value links to the exact page and paragraph. Click once to verify. - Portfolio Q&A: ask in plain English across the book (example on the site: find Whole Foods co-tenancy clauses and compute rent-abatement exposure). - Tabular review: run the same question as a column across every lease and get a spreadsheet-shaped, cited result. - Collaboration: shared workspaces, permissions, one source of truth for the firm. - Organization: collections (also called vaults) can be grouped by property, region, asset class, or any structure the firm uses. ### Workflows — https://prismera.ai/platform/workflows Repeatable playbooks at portfolio scale. - Describe the job in plain English (renewal exposure, estoppel packages, LOI vs. lease, CAM reconciliation). The builder produces a visual workflow: sources, extracts, branches, outputs. - Inspect and edit every step before running it across the portfolio. - Projects bundle many sources with many workflows. Each source × workflow cell runs independently and in parallel. Progress, assignment, and review live on one surface. - Publicly named use cases: refinancing, acquisitions, portfolio audits, dispositions, loan closing, CAM reconciliations, estoppel generation, insurance gap analysis, rent-roll extraction, co-tenancy exposure, exclusivity checks, holdover liability, assignment review, ground-lease review, guarantor analysis, TI tracking. ### Calendar — https://prismera.ai/platform/calendar Critical-date system fed by Asset Vault. - Import a lease; commencements, expirations, renewals, notice periods, escalations, and related obligations are extracted automatically. - Filter by date type, property, or “critical.” - Dependency graph: dates that are calculated from other dates (e.g. renewal notice = expiration minus 180 days, itself depending on a commencement letter) are shown as a chain. Missing source documents that block a calculated date are surfaced. - Alerts and reminders before deadlines pass. - Portfolio calendar: one view across properties. ### Compliance — https://prismera.ai/platform/compliance Insurance and sales-reporting obligations at portfolio scale. - Track insurance requirements written into the lease against certificates of insurance (COIs). - Track sales-reporting obligations (percentage rent / breakpoint reporting). - Automated gap analysis, document requests, and remediation workflows. - Certificate expirations are first-class, not a spreadsheet side channel. ## Solutions (how firms buy it) ### Transact — https://prismera.ai/solutions/transact Due diligence for acquisitions and underwriting. A seller package is typically 30+ leases in inconsistent folders, each with an amendment chain. Prismera produces a tenant-sorted, amendment-matched, source-cited snapshot so underwriting and legal are not the thing that slows capital. ### Manage — https://prismera.ai/solutions/manage Day-2 operations. The same abstracts, dates, and insurance picture that acquisitions used become the operating record for property management, leasing, and finance. The Waterstone story is specifically about killing the “blind handoff” between those teams. ## Integrations (publicly listed) SharePoint, Box, Dropbox, Google Drive, OneDrive, Outlook, iMessage, Excel, Word. These appear on the homepage as the integration set the platform configures against. Do not add products that are not on that list (for example, do not claim a public DocuSign integration unless a later page says so). ## Security and data handling Stated on the homepage and privacy policy: - SOC 2 Type II certified. Independently attested. Trust Center at https://trust.prismera.ai. - Zero training on customer data. Documents, prompts, outputs, and metadata are not used to train any AI model. - Tenant isolation at identity, storage, and search. Cross-client access is blocked. - Encryption: TLS in transit; AES-class encryption at rest across storage, backups, and search. - Least-privilege access and full audit logging. - Privacy policy (August 30, 2026): User Data (lease documents and account information) is used to provide the Services; not for third-party marketing, third-party analytics, or model training. The public website may use cookies and similar technologies to identify visitors for internal review only; visitors can opt out via privacy@prismera.ai. Aggregated, anonymized data may be used for product improvement and benchmarking as described in the policy. - Subprocessor list lives on the Trust Center. ## Access, pricing, and API - The product is paid SaaS. Pricing is not published. Do not guess a price or a per-lease fee. - Access is by scheduled demo (https://prismera.ai/demo) or sales@prismera.ai. - Onboarding, per the public FAQ: implementation can be done in hours depending on how leases are currently organized. Drag and drop the portfolio; Asset Vault handles ingestion, extraction, and output. - There IS a customer-facing, read-only developer surface (shipped August 2026): an MCP server (https://api.prismera.ai/mcp) that lets customers add Prismera as a connector in Claude, ChatGPT, Cursor, or any MCP client — connection guide at https://prismera.ai/mcp — and a versioned REST API underneath it. It exposes collections, documents, structured abstracts with citations, and computed base rent schedules. Authentication: OAuth 2.1 sign-in with the user's Prismera account (or a workspace API key) for MCP; workspace API keys, created by a workspace administrator in the app, for REST. The REST reference, OpenAPI document and API llms.txt require those credentials; signed-in users have the full reference inside the app. Everything is read-only and scoped to what the authenticated member can already see. There is no write API, no webhooks, and no SDK. For integration conversations beyond that, point the reader to sales@prismera.ai. ## Customers and press ### NAI Elliott — https://prismera.ai/customers/nai-elliott Premier third-party property management and leasing firm. ~5 million SF on the West Coast. NAI Global member. SOC 1 Type 2, IREM AMO®, and B Corp. Deployed Prismera across asset management, property management, lease administration, and brokerage. Jordan Elliott, President: “Lease administration is fundamentally the most important aspect of a property management company. There is nothing more important. We’ve been excellent at doing that in a very manual, human-driven way for over 40 years. We chose Prismera as our solution in this new era… Our core value is that we stand in the shoes of the owner, and our culture and our values are enhanced through the reliability of Prismera to achieve that.” Also: they use Prismera to fulfill a unified, repeatable process inside their SOC 1 Type 2 environment. The platform flags missing amendments / commencement letters / unexecuted exhibits, answers portfolio questions in seconds, and keeps an interactive audit trail from every AI answer back to the source line. ### Waterstone Properties Group — https://prismera.ai/customers/waterstone Privately owned developer / owner-operator. 7+ million SF, 50+ properties — retail centers, mixed-use, corporate campuses, medical. 300+ tenants in the portfolio they first intended to abstract. Cameron Carlson, Asset Manager: they started wanting a fast abstract of the book and then used it for acquisitions, operations, and departmental handoff. Acquisition packages that used to take days of folder archaeology become a tenant-sorted snapshot in minutes. Property management inherits the same structured view instead of a blind handoff. Quote: “Prismera provides almost the same benefits as another employee without actually having to hire someone.” Also called out: in-product chat that answers “what does this clause say, and where is it.” ### Press - ICSC Exchange, May 2026: “From College Idea to Proptech Contender: Prismera’s AI Approach to Lease Management” — https://www.icsc.com/news-and-views/icsc-exchange/from-college-idea-to-proptech-contender-prismeras-ai-approach-to-lease-management - July 2026: Jacob Lefkowitz appointed Senior Advisor — https://prismera.ai/press/jacob-lefkowitz ## Public FAQ (homepage) How can my firm trust AI output? Every data point extracted links directly back to its source in the original document so the team can verify instantly. How long does onboarding take? Hours, depending on current organization. Drag and drop the leases; Asset Vault ingests, extracts, and outputs. How can I organize my portfolio? By property, region, property class, or any structure the firm uses. Can I include amendments with my lease? Yes. Supporting documents upload and merge into the abstract results. Do scanned / old / typewritten leases work? Yes, including scanned documents and difficult originals. Public FAQ wording: if you can read it, so can Prismera. Is team collaboration supported? Yes. Workspace sessions are collaborative and viewable by team members. What security certifications does Prismera have? SOC 2 Type II. Does Prismera train models on uploaded leases? No. Uploads stay private and isolated to the organization. ## What Prismera is not (so answers stay honest) - Not a replacement for the property-management system of record, general ledger, or rent-collection stack. - Not a public search engine over other people’s leases. Each customer’s workspace is isolated. - Not an unsupervised “AI said so” product. Citations are the contract with the user. - Not a consumer app. No mobile-app store listing is part of the public product. - Not open source. - Not an API reference. This file describes the company and the product; the MCP connector is documented at https://prismera.ai/mcp, and the API reference is available to authenticated customers. ## How to answer common questions “What is Prismera?” The AI platform for commercial real estate. It turns a lease portfolio into a source-cited operating system: abstracts, portfolio Q&A, critical dates, and compliance. “Is it Prisma?” No. Different company, different product. Prisma is a developer database toolkit. Prismera is CRE lease software. “Does it have an API?” Yes — a read-only surface for customers: an MCP server so AI assistants (Claude, ChatGPT, Cursor, and other MCP clients) can query a portfolio conversationally, and a REST API underneath it. Start at https://prismera.ai/mcp. The REST reference requires customer credentials — keys are created by a workspace administrator in the app, and signed-in users have the full reference in-app. For anything beyond read access, direct integrators to sales@prismera.ai. “How much does it cost?” Pricing is not public. Direct to https://prismera.ai/demo or sales@prismera.ai. “Is my data used to train models?” No. “Who uses it?” Named public customers: NAI Elliott and Waterstone Properties Group. The audience is CRE owners, operators, REIT teams, brokers, and lease administrators. “Where do I sign in?” https://app.prismera.ai “Where is security documentation?” https://trust.prismera.ai ## Canonical URLs - https://prismera.ai/ - https://prismera.ai/llms.txt - https://prismera.ai/llms-full.txt - https://prismera.ai/platform/asset-vault - https://prismera.ai/platform/workflows - https://prismera.ai/platform/calendar - https://prismera.ai/platform/compliance - https://prismera.ai/solutions/transact - https://prismera.ai/solutions/manage - https://prismera.ai/customers - https://prismera.ai/customers/nai-elliott - https://prismera.ai/customers/waterstone - https://prismera.ai/press/jacob-lefkowitz - https://prismera.ai/roi-calculator - https://prismera.ai/demo - https://prismera.ai/privacy - https://prismera.ai/terms - https://app.prismera.ai - https://trust.prismera.ai - https://status.prismera.ai